Legal and Governance Center Legal and Governance Center

Transparency, Accountability, and Trust — All in One Place

The Batoi Legal and Governance Center provides open access to our policies, compliance certifications, and ethical standards.

Explore how Batoi maintains global governance and continuous assurance across all products, partnerships, and regions.

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Legal and Governance Center Overview

Governance that goes beyond compliance.

At Batoi Systems, legal integrity and ethical governance are cornerstones of our business. This center consolidates all public legal, compliance, and governance documents, giving customers, partners, and auditors a single source of truth for our policies, standards, and commitments.

Governance at Batoi means more than compliance — it means proactive accountability.

Governance at a glance

A quick view of how each governance pillar maps to scope and internationally recognised frameworks.

Information Security

Information Security

Data protection, DevSecOps, and resilience.

ISO 27001 SOC 2 NIST CSF
Privacy & Data Rights

Privacy & Data Rights

User privacy and global data transfer compliance.

GDPR CCPA SCCs
Ethical AI & Research

Ethical AI & Research

Responsible AI, research ethics, and sustainability.

OECD EU AI Act ESG frameworks
Accessibility & Inclusion

Accessibility & Inclusion

Equal digital access across Batoi products.

WCAG 2.1 AA AODA Section 508
Transparency & Accountability

Transparency & Accountability

Corporate and partner governance, audit readiness.

Batoi Governance Charter Continuous Assurance Model

Policy Index

Each policy document is publicly accessible and updated regularly. Click to view the latest version or download as PDF for compliance reference.

Privacy Policy

Describes how we collect, process, and protect personal data.

Last Updated: Oct 2025

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Terms of Use

Defines conditions for using Batoi websites and services.

Last Updated: Oct 2025

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Cookie Policy

Explains use of cookies and consent management.

Last Updated: Oct 2025

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Security and Compliance

Outlines DevSecOps, certifications, and assurance models.

Last Updated: Oct 2025

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Accessibility Statement

Details WCAG compliance and inclusion practices.

Last Updated: Oct 2025

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Acceptable Use Guidelines

Defines acceptable behavior and prohibited actions.

Last Updated: Oct 2025

View (to be published)
Download All Policy PDFs
Certifications and Compliance Reports Certifications and Compliance Reports

Batoi maintains multiple certifications verified by independent auditors.

  • Information Security Management
  • Certified (valid till Dec 2026).

  • Service organization controls
  • Independently audited annually.

  • EU data-protection compliance
  • Self-assessment + DPO oversight.

  • Responsible AI maturity
  • Framework validated by Batoi Research.

  • Environmental and social impact metrics
  • Reviewed annually under SDOM.
Request Compliance Certificates

Corporate Governance Framework

Batoi’s governance model ensures:

  • Separation of Leadership and Oversight: Board and Advisory Council oversight.
  • Research and Ethics Council: Reviews AI, ESG, and innovation initiatives.
  • Partner Governance Board: Ensures transparency across the global partner ecosystem.
  • Risk Management Process: Continuous maturity scoring via Batoi Insight.
  • Quarterly Compliance Reviews: Internal and external audits.

Governance is embedded in our ecosystem — from code to corporate board.

Legal Contact Legal Contact and Escalation Matrix

Reach the right team without delay.

Privacy / Data Protection Data Protection Officer Email: privacy@batoi.com
Security / Vulnerability Disclosure Security Response Team Email: security@batoi.com
Legal / Contracts Legal Affairs Email: legal@batoi.com
Accessibility / Inclusion Accessibility Program Lead Email: accessibility@batoi.com
Media / Governance Enquiries Corporate Communications Email: press@batoi.com
Reporting Channels Reporting Channels

Confidential escalation and assurance.

Batoi offers confidential reporting mechanisms for stakeholders:

All submissions are reviewed by the Governance and Ethics Board within 10 business days.

Transparency and Continuous Assurance Transparency and Continuous Assurance

Governance metrics you can monitor.

Through Batoi Insight and Flow automation, governance metrics are continuously tracked and published:

  • Security maturity and risk scores (updated quarterly).
  • Audit completion summaries.
  • ESG and accessibility progress indicators.

Transparency reports are available annually via the Bridge Portal.

Access Transparency Dashboard
faq icon Frequently asked questions

Yes. Batoi is ISO/IEC 27001:2013 certified and SOC 2 Type II compliant, with regular independent audits and continuous monitoring.

Policies are reviewed annually or as required by law. Certifications such as ISO 27001 and SOC 2 are audited annually for renewal and compliance validation.