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Partner Program

One program. Three levels. Multiple domains.

The Batoi Partner Program supports organizations that bring sector knowledge, transformation expertise, implementation capacity, integrations, and managed services to Batoi Platform and Batoi Flex customers. Partners develop clear capabilities within one accountable program.

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Designed for Clarity and Scale

Many ecosystems fragment partners into multiple programs, contracts, and incentives. Batoi intentionally operates one partner program to ensure consistency, trust, and long-term collaboration.

Partners expand capability without rejoining new programs.

Benefits
  • One legal and commercial framework
  • One governance and certification model
  • Clear expectations for customers
  • Easier partner growth across domains

Partner Levels

Partners progress through levels based on capability, delivery experience, and governance maturity.

Registered Partner

Entry point into the ecosystem.

Characteristics

  • Initial platform onboarding
  • Access to documentation and sandbox
  • Limited delivery scope
  • No public directory listing

Certified Partner

Proven delivery capability.

Characteristics

  • Certified in one or more domains
  • Customer delivery experience
  • Eligible for Exchange publishing
  • Deal registration and protection
  • Eligible for Partner Directory

Strategic Partner

Long-term collaboration at scale.

Characteristics

  • Multi-domain specialization
  • Enterprise-scale delivery
  • Joint planning and roadmap input
  • Priority escalation and enablement
  • Featured Partner Directory placement
Domain Specializations

Partner capabilities follow customer outcomes.

Specializations describe the work partners can perform across Platform, Flex, Consulting and Delivery, Exchange, and managed operations.

Platform Delivery

Flex and Industry Packs

Consulting and Transformation

Exchange and Integrations

Managed Operations

Partners can deepen capability across one or more delivery domains as experience and reviewed readiness grow.

Governed by Design

All partners operate under the same governance model as customers.

Expectations

Role-based access control
Policy enforcement
Audit trails and traceability
Exchange publishing standards
Ongoing enablement

Governance protects customers, partners, and the platform.

Fair and Sustainable Economics

The Partner Program is designed to reward delivery, not license arbitrage.

Principles
  • Platform pricing governed by Batoi
  • Partner margins protected by level
  • Services revenue belongs to partners
  • Exchange assets enable recurring revenue

Detailed commercial terms are provided post-onboarding.

Deal Registration Principles

Batoi reviews deal registrations to protect customers, active opportunities, and valid partner-led pipeline.

  • Protection applies after Batoi approval
  • Duplicate and active opportunity checks are required
  • Strategic accounts may require Batoi-led review
  • Customer ownership is confirmed before commercial handoff
Flex Specialization

Deliver Flex with local operating expertise

Flex gives small and growing organizations a connected operating workspace. Partners add the sector context, implementation support, and long-term services that make adoption successful.

What Flex provides

  • Publishing and business presence
  • Contacts, customers, projects, and delivery tracking
  • Invoicing, payments, links, and customer interactions
  • Industry Packs on a shared Flex foundation

What partners deliver

  • Onboarding, configuration, and data migration
  • Industry-specific setup, training, and adoption
  • Integrations, advisory services, and ongoing support
  • Partner-owned services with recurring product participation under program terms

Joining the Partner Program

Steps
Apply to the Partner Program
Complete onboarding and enablement
Select domain specializations
Progress through partner levels
Deliver and grow with the platform

What Batoi Reviews

The requested partner level, focus, domains, market coverage, KYC status, and certification path are reviewed before commercial terms and portal access are confirmed.

Level fit

Registered, Certified, or Strategic alignment.

Focus fit

Sales, delivery, managed operations, training, or publishing motion.

Domain fit

Product and specialization capability.

Governance fit

Compliance, agreement, support, and customer readiness.

Grow Capability Without Fragmentation

The Batoi Partner Program helps partners expand delivery capability and build trust across Platform, Flex, Industry Packs, Exchange, and managed operations.

Frequently asked questions

No. Batoi operates one unified Partner Program with defined levels and multiple domain specializations.

Yes. Partners progress through levels based on capability and can add domain specializations over time.