Registered Partner
An accepted participant completing foundational onboarding and any requirements stated in its program record.
Partner Program
Batoi Partnership Program Terms of Service
The participation rules for Batoi’s unified Partner Program, its Registered, Certified, and Strategic levels, and the delivery domains in which a partner may be approved.
Document guide
At a glance
Defines eligibility, responsibilities, governance, and agreement boundaries for Batoi’s unified Partner Program.
- Participation depends on application review, approved level and domains, KYC, enablement, and any required partner agreement.
- Partners remain responsible for their representations, delivery, customer commitments, compliance, and data handling.
- Benefits, opportunity protection, pricing, margins, payments, and other commercial terms exist only as stated in an approved program record or agreement.
This summary helps you navigate the document. The complete policy text and any controlling agreement remain authoritative.
On this page
Introduction and order of precedence
These public terms govern participation in the Batoi Partner Program only where they are incorporated into an application, program record, or partner agreement. The applicable partner agreement, order, program schedule, or written approval controls if it expressly differs from this page.
Program structure and definitions
One program provides a common governance model while levels and approved domains describe a partner’s current status and capabilities.
Certified Partner
A partner whose capability in one or more domains has been reviewed and approved under the applicable certification path.
Strategic Partner
A partner approved for a broader relationship based on delivery experience, governance maturity, market alignment, and the applicable agreement.
A “domain” is a reviewed area of delivery capability described on the Partner Domains page. Levels and domains may change following review and do not create exclusivity.
Eligibility and application
Batoi reviews each application before confirming participation, level, domains, commercial focus, or portal access.
- Provide complete, current, and accurate information about the applicant, organization, capabilities, markets, and relevant experience.
- Complete applicable screening, KYC, security, certification, payment, and agreement steps.
- Request a level and one or more domains that reflect current capability; Batoi may approve a different level or narrower scope.
- Promptly disclose material changes that could affect eligibility, independence, conflicts, sanctions, ownership, delivery capability, or legal compliance.
Partner responsibilities
Partners operate independently and remain accountable for their people, statements, delivery, customer commitments, and legal obligations.
Accurate representation
Describe Batoi, partner status, approved domains, services, prices, and customer outcomes accurately. Do not bind Batoi or make warranties on Batoi’s behalf without written authority.
Governed delivery
Follow the applicable agreement, approved delivery practices, security and privacy requirements, Acceptable Use Policy, and customer-specific obligations.
Qualified personnel
Use appropriately skilled personnel and maintain any enablement, certification, insurance, or review requirements stated for the approved level or activity.
Prompt escalation
Report material customer, security, privacy, delivery, conflict, or compliance concerns through the applicable partner or support channel.
Program access and benefits
Available enablement, portal features, directory visibility, opportunity support, Exchange participation, or other benefits depend on the approved level, domains, program record, continued eligibility, and availability.
Commercial terms, opportunities, and payments
Pricing authority, margins, discounts, fees, revenue share, services revenue, taxes, invoicing, payment timing, deal registration, and opportunity protection apply only as stated in the relevant agreement, approved program schedule, order, or deal record.
Partners must not promise an unapproved price, discount, incentive, margin, territory, exclusivity, or commercial commitment. A submitted opportunity is not protected until Batoi confirms registration and scope through the applicable process.
Term, suspension, and termination
The applicable partner agreement or program record determines the term, renewal, notice, suspension, termination, and transition requirements.
- Batoi may restrict a level, domain, benefit, opportunity, or access where reasonably necessary to address eligibility, security, compliance, customer, payment, reputational, or program-integrity concerns.
- On termination or expiry, each party must follow the applicable agreement for customer transition, confidential information, records, payments, brand use, credentials, portal access, and surviving obligations.
- No fixed renewal period or notice period is created by this public page.
Confidentiality and data protection
Each party must protect confidential information and personal data according to the applicable agreement, documented role, law, and authorized purpose. Access must be limited to people who need it and are subject to appropriate obligations.
Intellectual property and brand use
Each party retains its pre-existing intellectual property. Ownership and permitted use of jointly created work, Exchange assets, customer deliverables, Batoi materials, names, marks, badges, and logos are determined by the applicable written terms and the Intellectual Property Policy.
Responsibility, warranties, indemnity, and liability
Each party’s warranties, indemnities, exclusions, and liability limits are those stated in the applicable partner agreement. This public page does not create a separate liability cap or indemnity. Each partner remains responsible for its personnel, statements, customer commitments, taxes, legal compliance, data handling, and delivery activities.
Contracting entity and governing law
The applicable partner agreement identifies the contracting Batoi entity, governing law, and dispute forum. Program benefits, customer work, payments, and revenue sharing do not begin until any required entity-specific agreement is effective.
Program changes
Batoi may update public program information and these terms. Material changes are communicated through an appropriate website, partner portal, email, program record, or agreement process. Changes do not retrospectively replace an executed agreement except as that agreement permits or applicable law requires.