Accessibility Statement

Accessibility for All.

At Batoi, we are committed to making our digital platforms accessible to everyone — regardless of ability, device, or circumstance. Our goal is to ensure that all users can interact with our products and content independently and effectively.

Report an Accessibility Issue View Accessibility Features

Our Commitment to Accessibility

Accessibility is an integral part of Batoi’s design philosophy. We believe technology should empower, not exclude — and we continuously strive to make every aspect of our websites, applications, and services usable by the widest possible audience.

We design, develop, and test all Batoi products with accessibility, usability, and inclusion at their core.

Standards and Guidelines

Batoi follows globally recognized accessibility standards:

1. Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

2. Section 508 of the U.S. Rehabilitation Act

3. EN 301 549 (European Accessibility Standard)

4. Accessibility for Ontarians with Disabilities Act (AODA)

5. Indian Guidelines for Accessibility of ICT Systems

We integrate accessibility requirements throughout our UX design, development, and quality assurance lifecycle.

Accessibility Features Across Batoi Platforms

Area	Features Implemented
Navigation	Logical tab order, skip-to-content links, consistent page structure.
Text and Content	Adjustable contrast, scalable fonts, readable typography.
Multimedia	Captions and transcripts for video/audio; “pause and resume” controls.
Forms and Controls	Clear labels, ARIA attributes, and keyboard accessibility.
Color and Contrast	Meets or exceeds 4.5:1 ratio for text and interface elements.
Error Prevention	Descriptive validation messages and accessible alerts.
Mobile Accessibility	Responsive layouts tested with iOS and Android screen readers.


Area	Navigation
Features Implemented	Logical tab order, skip-to-content links, consistent page structure.
Area	Text and Content
Features Implemented	Adjustable contrast, scalable fonts, readable typography.

Area	Multimedia
Features Implemented	Captions and transcripts for video/audio; “pause and resume” controls.

Area	Forms and Controls
Features Implemented	Clear labels, ARIA attributes, and keyboard accessibility.

Area	Color and Contrast
Features Implemented	Meets or exceeds 4.5:1 ratio for text and interface elements.

Area	Error Prevention
Features Implemented	Descriptive validation messages and accessible alerts.

Area	Mobile Accessibility
Features Implemented	Responsive layouts tested with iOS and Android screen readers.

Batoi products, including RAD, Insight, Flow, and the Bridge Portal, are tested regularly for accessibility compliance.

Accessibility Testing and Continuous Improvement

Our accessibility program includes:

Automated Testing: Using tools like axe-core, WAVE, and Lighthouse.

Manual Audits: Conducted by certified accessibility specialists.

User Testing: Involving participants with different assistive technologies (screen readers, voice commands, alternative input devices).

Ongoing Reviews: Accessibility checks during every major product release.

All identified issues are logged, prioritized, and remediated within our DevSecOps workflow.

Third-Party Content and Integrations

Some third-party content or embedded elements (e.g., maps, videos, analytics dashboards) may not fully meet our accessibility standards.
We work closely with providers to ensure they improve accessibility or offer alternative formats when possible.

Training and Awareness

All Batoi employees — from design to engineering and support — undergo annual accessibility training.

We promote:

Inclusive design practices in every project.

Accessibility awareness during code reviews and QA audits.

Workshops through Batoi Academy to educate partners and institutions on digital inclusion.

Accessibility is not just compliance — it’s part of our culture of empathy and excellence.

Reporting Accessibility Issues

If you encounter any accessibility barriers:

Email: accessibility@batoi.com
or use the Bridge Support Portal to submit a ticket under “Accessibility Feedback.”

Please include:

Page URL or feature description
The problem encountered
Your browser, device, or assistive technology details

We aim to respond within 5 business days and resolve confirmed issues within 30 days.

Alternative Access Options

If any online material is not accessible, we provide:

Alternate formats (PDF, plain text, or large print).

Live assistance through Batoi Support or Academy programs.

Video captions or accessible transcripts upon request.

Request Alternate Format

Continuous Commitment

Batoi’s accessibility policy is reviewed annually and updated to align with:

WCAG 2.2 (when ratified)

Emerging assistive technologies

Customer and partner feedback

We actively collaborate with accessibility advocacy groups and academic partners to ensure best practices evolve with user needs.

Frequently asked questions

Batoi adheres to WCAG 2.1 Level AA, Section 508, and AODA standards to ensure inclusivity across its digital platforms.

Users can email accessibility@batoi.com or use the Bridge Portal’s Accessibility Feedback form to report issues or request alternate formats.

Yes. All employees undergo annual accessibility training, and Batoi Academy offers public workshops on inclusive design and WCAG compliance.