Accessibility Statement
At Batoi, we are committed to making our digital platforms accessible to everyone — regardless of ability, device, or circumstance. Our goal is to ensure that all users can interact with our products and content independently and effectively.
Accessibility is an integral part of Batoi’s design philosophy. We believe technology should empower, not exclude — and we continuously strive to make every aspect of our websites, applications, and services usable by the widest possible audience.
We design, develop, and test all Batoi products with accessibility, usability, and inclusion at their core.
Batoi follows globally recognized accessibility standards:
We integrate accessibility requirements throughout our UX design, development, and quality assurance lifecycle.
Navigation
Logical tab order, skip-to-content links, consistent page structure.
Text and Content
Adjustable contrast, scalable fonts, readable typography.
Multimedia
Captions and transcripts for video/audio; “pause and resume” controls.
Forms and Controls
Clear labels, ARIA attributes, and keyboard accessibility.
Color and Contrast
Meets or exceeds 4.5:1 ratio for text and interface elements.
Error Prevention
Descriptive validation messages and accessible alerts.
Mobile Accessibility
Responsive layouts tested with iOS and Android screen readers.
Batoi products, including RAD, Insight, Flow, and the Service Console, are tested regularly for accessibility compliance.
Our accessibility program includes:
All identified issues are logged, prioritized, and remediated within our DevSecOps workflow.
All Batoi employees — from design to engineering and support — undergo annual accessibility training.
Inclusive design practices in every project.
Accessibility awareness during code reviews and QA audits.
Workshops through Batoi Academy to educate partners and institutions on digital inclusion.
Accessibility is not just compliance — it’s part of our culture of empathy and excellence.
If you encounter any accessibility barriers:
Email: legal@batoi.com
or use the Service Console to submit a ticket under “Accessibility Feedback.”
Please include:
We aim to respond within 5 business days and resolve confirmed issues within 30 days.
If any online material is not accessible, we provide:
Alternate formats (PDF, plain text, or large print).
Live assistance through Batoi Support or Academy programs.
Video captions or accessible transcripts upon request.
Batoi’s accessibility policy is reviewed annually and updated to align with:
WCAG 2.2 (when ratified)
Emerging assistive technologies
Customer and partner feedback
We actively collaborate with accessibility advocacy groups and academic partners to ensure best practices evolve with user needs.
Frequently asked questions
