Terms of Use
Welcome to Batoi Systems’ Terms of Use — a transparent agreement that defines your rights and responsibilities when using our websites, platforms, and services.
By accessing Batoi products, you agree to these terms, which ensure fair and secure collaboration for all users.
Effective Date: January 1 2025
Last Updated: October 2025
Acceptance of Terms
Ownership and Licensing
Users are granted a limited, non-exclusive, non-transferable license to use Batoi’s services as outlined in their subscription or agreement.
Unauthorized copying, distribution, or reverse engineering is strictly prohibited.
Product names (“Batoi”, “RAD”, “Insight”, “Flow”, “Bridge”) and logos are registered trademarks of Batoi Systems Pvt Ltd.
Users agree to:
Provide accurate and updated registration information.
Maintain confidentiality of login credentials.
Use services only for lawful, authorized purposes.
Refrain from activities that disrupt or compromise service integrity.
Prohibited activities include but are not limited to:
Uploading or transmitting malicious code or content.
Unauthorized data mining or scraping.
Reselling or sublicensing services without prior consent.
Using services to infringe upon third-party rights or privacy.
Where applicable:
Fees, billing cycles, and payment methods are defined in the user’s service agreement or order form.
Payments are non-refundable except as required by law or explicitly stated.
Subscription renewals occur automatically unless canceled in advance.
Invoices are available through the Bridge Portal for transparency and audit.
Data Privacy and Protection
All information is protected under ISO 27001 and SOC 2 controls, ensuring encryption, access management, and data integrity.
Batoi strives to provide 99.9 % uptime for all core cloud services.
Scheduled maintenance windows will be communicated via the Bridge Portal or email.
Temporary interruptions for maintenance, upgrades, or emergencies may occur.
Batoi is not liable for delays or failures caused by events beyond reasonable control (force majeure).
Users retain ownership of their data and content uploaded to Batoi services.
By using the services, users grant Batoi a limited license to host, process, and display such content for service delivery.
Batoi does not access or share customer data except for technical support, legal compliance, or as permitted by contract.
Both parties agree to maintain confidentiality of proprietary information. Batoi ensures all employees and partners are bound by confidentiality and non-disclosure agreements.
Limitation of Liability
Batoi shall not be liable for indirect, incidental, or consequential damages arising from use of services.
Total liability for any claim shall not exceed the amount paid by the user in the preceding 12 months.
These limitations do not apply in cases of willful misconduct or gross negligence.
Termination
The user breaches any term of this agreement.
Payment obligations remain outstanding beyond grace periods.
Legal or regulatory obligations require discontinuation.
Users may terminate accounts by written notice or via the Bridge Portal, following settlement of dues.
Batoi may update these Terms periodically to reflect product or policy changes. Significant updates are communicated via email or in-app notifications. Continued use of services after updates implies acceptance of the revised Terms.
For questions or legal correspondence:
