Cookie Policy
This Cookie Policy explains how Batoi Systems uses cookies and similar technologies on our websites and platforms. We use them to make your experience secure, efficient, and personalized — always in compliance with global privacy laws.
Effective Date: January 1 2025
Last Reviewed: October 2025
What Are Cookies?
Why We Use Cookies
Ensure security and authentication for logged-in users.
Improve performance and usability of the site.
Collect analytics to enhance user experience.
Remember preferences such as language or accessibility settings.
Support marketing for opted-in users through anonymized metrics.
All cookies are categorized and managed under our consent framework.
| Category | Purpose | Examples / Retention |
|---|---|---|
| Strictly Necessary | Required for core site and portal functionality. | Session ID cookies (expire at logout). |
| Functional Preferences | Store language, region, or UI choices. | “lang_pref”, “theme_mode” (1 year). |
| Analytics / Performance | Track anonymized usage to improve content. | Google Analytics (GA4) cookies — 13 months. |
| Security and Compliance | Detect abuse, maintain integrity. | CSRF token, auth cookies. |
| Marketing (Opt-in Only) | Provide relevant updates or campaigns. | Email and partner campaign tags — 90 days. |
| Category | Strictly Necessary |
| Purpose | Required for core site and portal functionality. |
| Examples / Retention | Session ID cookies (expire at logout). |
| Category | Functional Preferences |
| Purpose | Store language, region, or UI choices. |
| Examples / Retention | “lang_pref”, “theme_mode” (1 year). |
| Category | Analytics / Performance |
| Purpose | Track anonymized usage to improve content. |
| Examples / Retention | Google Analytics (GA4) cookies — 13 months. |
| Category | Security and Compliance |
| Purpose | Detect abuse, maintain integrity. |
| Examples / Retention | CSRF token, auth cookies. |
| Category | Marketing (Opt-in Only) |
| Purpose | Provide relevant updates or campaigns. |
| Examples / Retention | Email and partner campaign tags — 90 days. |
Marketing and analytics cookies load only after explicit consent through our cookie-consent banner.
Your choice is recorded for 12 months and can be changed anytime via the “Cookie Settings” link in the footer or Service Console profile.
When you first visit batoi.com, a cookie-consent banner appears allowing you to:
Third-Party Services and Analytics
Google Analytics (GA4) for aggregated traffic insights (IP anonymization enabled).
LinkedIn Insights and HubSpot Analytics for opted-in marketing metrics.
YouTube Embeds for educational content with “privacy-enhanced mode.”
All third-party processors adhere to GDPR and CCPA standards via Data Processing Agreements (DPAs).
Managing or Deleting Cookies
Adjust preferences in the Cookie Settings panel.
Delete cookies via your browser settings.
Opt-out of analytics at https://tools.google.com/dlpage/gaoptout.
Disabling necessary cookies may limit functionality of the Service Console or other Batoi apps.
All analytics data is anonymized or pseudonymized.
No profiling or automated decision-making occurs without consent.
Logs and identifiers are purged after 13 months unless legally required longer.
Cookie data is protected under ISO 27001 and SOC 2 controls.
Your Rights and Choices
Withdraw or modify cookie consent.
Request information on stored data.
Lodge a complaint with a supervisory authority.
Batoi may update this Cookie Policy periodically. Changes are announced via the consent banner or update notification within the Service Console. The “Last Reviewed” date indicates current version.
