Privacy Policy
Your privacy. Our responsibility.
This policy explains how we collect, use, disclose, and protect information across Batoi Platform, Batoi Flex, websites, services, and programs led by the Batoi Academy division.
At a glance
Explains how Batoi collects, uses, shares, protects, retains, and transfers personal information across its public and account-based services.
- Batoi processes information provided by users, generated through service use, or received from approved business relationships.
- The applicable website operator, contracting entity, service information, or program notice determines Batoi’s responsible entity and processing role.
- Customer-service data may also be governed by the Services Privacy Policy and the applicable customer agreement.
This summary helps you navigate the document. The complete policy text and any controlling agreement remain authoritative.
On this page
This Privacy Policy applies to:
Information We Collect
Information You Provide
- Account registration details (name, email, organization, job role).
- Billing and payment data (processed securely via third-party gateways).
- Communication records (support tickets, partner or research proposals).
- Applications, participation records, communications, and approved program outputs associated with the Batoi Academy division.
Information We Collect Automatically
- Log data: IP address, browser type, operating system.
- Consent-dependent usage analytics: normalized pages visited and configured interactions with features.
- Cookies and similar identifiers for session management and personalization.
Information from Partners
We may receive limited business contact and engagement information from approved partners where needed for an authorized joint service, opportunity, referral, or program.
How We Use Your Information
To deliver, maintain, and improve our products and services.
To provide customer support and respond to inquiries.
To send service updates, security alerts, or product notices.
To fulfill legal or regulatory obligations.
To conduct anonymized analytics and research for service optimization.
Batoi does not sell personal data for monetary consideration. Some privacy laws use broader definitions of “sale,” “sharing,” or targeted advertising; where applicable, optional Google advertising storage and signals are controlled through the separate Advertising choice described in the Cookie Policy.
Legal Basis for Processing (GDPR)
Account creation & service delivery
Performance of a contract
Communication & support
Legitimate interest
Marketing (opt-in only)
Consent
Compliance & auditing
Legal obligation
Users can withdraw consent through available account or consent controls, or by submitting a request through Batoi Contact.
Personal data is retained:
Only as long as necessary for the stated purpose.
For legally mandated retention periods (e.g., accounting or tax).
Then securely deleted or anonymized under applicable retention and information-security controls.
Data Sharing and Transfers
Where personal data is transferred across borders, Batoi uses safeguards required by applicable law and the processing context. These may include contractual protections such as Standard Contractual Clauses (SCCs) where appropriate.
We may share data with:
- Affiliates within Batoi Group under unified governance.
- Service Providers offering secure cloud hosting, analytics, or payment processing.
- Partners under confidentiality and data-protection agreements.
Batoi enforces a multilayered security framework:
Security is embedded in every product through Batoi’s DevSecOps pipeline.
Cookies and similar technologies
Maintain session continuity.
Understand site usage and improve experience.
Remember user preferences.
You can manage cookies via browser settings.
Detailed cookie categories are listed in our Cookie Policy (linked below).
Your Rights (GDPR and Applicable Laws)
Users have the right to:
Access personal data held by Batoi.
Rectify inaccurate information.
Erase data (“right to be forgotten”) where legally permissible.
Restrict or object to processing.
Data portability for structured export.
Requests can be submitted through Batoi Contact or Support. We respond within the period required by the law applicable to the request.
Third-Party Links
Batoi websites may contain links to third-party sites or services. We are not responsible for their privacy practices and encourage reviewing their respective policies.
Children’s Privacy
Batoi services are not directed to individuals under 16. If personal data of a minor may have been collected inadvertently, submit a deletion request through Batoi Contact.
Updates to This Policy
Batoi may revise this policy periodically. Updates are posted here with a new “Effective Date.” Significant changes are communicated via email or Bridge notifications.