Privacy Policy
At Batoi Systems, we believe privacy is a fundamental right.
This policy explains how we collect, use, disclose, and protect your information across all Batoi products, websites, and services.
Effective Date: January 1 2025
Last Reviewed: October 2025
Scope
We may receive limited business contact information from certified partners or resellers solely for providing joint services.
To deliver, maintain, and improve our products and services.
To provide customer support and respond to inquiries.
To send service updates, security alerts, or product notices.
To fulfill legal or regulatory obligations.
To conduct anonymized analytics and research for service optimization.
We never sell personal data. We process information only for legitimate business or contractual purposes.
Account creation & service delivery
Performance of a contract
Communication & support
Legitimate interest
Marketing (opt-in only)
Consent
Compliance & auditing
Legal obligation
Users can withdraw consent at any time via their Bridge Portal profile or by contacting privacy@batoi.com.
Data Retention
Only as long as necessary for the stated purpose.
For legally mandated retention periods (e.g., accounting or tax).
Then securely deleted or anonymized following ISO 27001 retention controls.
We may share data with:
Cross-border data transfers (India ↔ USA ↔ Canada ↔ EU) occur under GDPR-approved mechanisms such as Standard Contractual Clauses (SCCs).
Security Measures
Security is embedded in every product through Batoi’s DevSecOps pipeline.
Cookies and Tracking Technologies
Maintain session continuity.
Understand site usage and improve experience.
Remember user preferences.
You can manage cookies via browser settings.
Detailed cookie categories are listed in our Cookie Policy (linked below).
Users have the right to:
Access personal data held by Batoi.
Rectify inaccurate information.
Erase data (“right to be forgotten”) where legally permissible.
Restrict or object to processing.
Data portability for structured export.
Requests can be submitted to privacy@batoi.com or through the Bridge Portal. We respond within 30 days in accordance with GDPR Article 12.
Batoi websites may contain links to third-party sites or services. We are not responsible for their privacy practices and encourage reviewing their respective policies.
Batoi services are not directed to individuals under 16. If personal data of a minor has been collected inadvertently, contact privacy@batoi.com for prompt deletion.
Batoi may revise this policy periodically. Updates are posted here with a new “Effective Date.” Significant changes are communicated via email or Bridge notifications.
If you believe your data has been handled contrary to this policy, you may contact your local data-protection authority.
For details on cookie categories, retention, and preferences, see: