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What this page helps you accomplish
Keep arrivals, waiting, tables, seating, and guest communication aligned during service.
Scope and authority
Access to the appropriate authenticated workspace through My Batoi Authority for the records, action, or decision involved
Service Operations
Keep arrivals, waiting, tables, seating, and guest communication aligned during service.
Observable business result
The live guest and table view reflects actual service state and accountable changes.
A table is shown available or occupied incorrectly.
Recommended recovery: Confirm the physical table, correct the state, resolve any conflicting assignment, and notify the host and service owner.Who should use this article
This article is for hosts who are authorized to complete or review the task in the intended workspace. The person making a consequential operational, commercial, academic, care, access, or compliance decision remains accountable for the result.
Before you begin
- Access to the appropriate authenticated workspace through My Batoi
- Authority for the records, action, or decision involved
- Use a sanitized demonstration record for practice and confirm the intended workspace, role, scope, and responsible owner before changing operational records.
- Do not place passwords, connection secrets, personal data, regulated information, private documents, or payment details in notes, prompts, screenshots, or exports.
Workflow overview
Complete the workflow
- Confirm the workspace and responsibility. Enter the authorized workspace through My Batoi. Confirm the workspace name, your current role, the record or review period, and the person accountable for the result.
- Open the current product area. Open Restaurant and Host Stand. Confirm the service period, current floor or table profile, arrivals, waitlist, and operating responsibility.
- Check prerequisites and source records. Make sure the required capability, connection, status, relationship, approval, and safe information boundary are ready. Search before creating a new record.
- Perform the task. Update arrivals and table states promptly, seat the appropriate party, record the turn or cleaning state, and hand the table to service.
- Review the result. Check waitlist order, party size, reservation priority, accessibility needs, table capacity, join or split action, cleaning, and service exception.
- Verify and retain the outcome. The Host Stand and floor state match the dining room and the next party and next available tables are clear. Record every exception and follow-up with an owner and review date.
Verify the result
- The workspace, role, record, period, and Industry Pack still match the intended scope.
- The live guest and table view reflects actual service state and accountable changes.
- The visible status, source evidence, owner, exception, and next action agree with the completed work.
- An authorized reviewer can understand the result without relying on hidden assumptions or information outside Flex.
Troubleshooting and recovery
| What you see | What to check | Safe next action |
|---|---|---|
| A table is shown available or occupied incorrectly. | Workspace, role, entitlement, source record, status, ownership, required fields, and approval evidence. | Confirm the physical table, correct the state, resolve any conflicting assignment, and notify the host and service owner. |
| The expected page or action is missing. | Current role, team scope, Industry Pack availability, workspace subscription, record state, and prerequisite setup. | Stop and ask an authorized Owner or Admin to review access. Do not use another person’s account or bypass the control. |
| The result conflicts with evidence or another register. | Source ownership, date range, status definitions, duplicate records, latest update, and correction history. | Do not mark the task complete. Return it for correction or escalate it to the accountable owner. |
Safety and governance
Do not copy authenticated page addresses, record identifiers, connection details, browser notifications, account information, or unrelated workspace content into public documentation or external communication.
Use Batoi Intelligence safely
Next step
Continue with the next verified article in this Product Guide, or return to the Batoi Flex Product Guide.