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Coordinate the Restaurant Host Stand in Flex

Keep arrivals, waiting, tables, seating, and guest communication aligned during service.

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What this page helps you accomplish

Keep arrivals, waiting, tables, seating, and guest communication aligned during service.

Batoi Flex · Restaurant
Accountable roleHost
Business taskService Operations
Completion signalThe live guest and table view reflects actual service state and accountable changes.
1 Confirm

Scope and authority

Access to the appropriate authenticated workspace through My Batoi Authority for the records, action, or decision involved

2 Act

Service Operations

Keep arrivals, waiting, tables, seating, and guest communication aligned during service.

3 Verify

Observable business result

The live guest and table view reflects actual service state and accountable changes.

Potential issue and recovery

A table is shown available or occupied incorrectly.

Recommended recovery: Confirm the physical table, correct the state, resolve any conflicting assignment, and notify the host and service owner.

Who should use this article

This article is for hosts who are authorized to complete or review the task in the intended workspace. The person making a consequential operational, commercial, academic, care, access, or compliance decision remains accountable for the result.

Before you begin

  • Access to the appropriate authenticated workspace through My Batoi
  • Authority for the records, action, or decision involved
  • Use a sanitized demonstration record for practice and confirm the intended workspace, role, scope, and responsible owner before changing operational records.
  • Do not place passwords, connection secrets, personal data, regulated information, private documents, or payment details in notes, prompts, screenshots, or exports.

Workflow overview

Coordinate the Restaurant Host Stand in Flex workflow Review arrivals and waitlist followed by Check floor and tables followed by Seat party followed by Update turn state followed by Handle exception and hand off. Coordinate the Restaurant Host Stand in Flex Review arrivalsand waitlist Check floorand tables Seat party Update turnstate Handle exception andhand off
Follow the verified sequence and keep the accountable human decision visible at every review or exception point.
Batoi Flex Restaurant dashboard showing the Host Stand entry and current table status
The Host Stand turns arrivals, waitlist order, table state, and floor visibility into coordinated seating action.

Complete the workflow

  1. Confirm the workspace and responsibility. Enter the authorized workspace through My Batoi. Confirm the workspace name, your current role, the record or review period, and the person accountable for the result.
  2. Open the current product area. Open Restaurant and Host Stand. Confirm the service period, current floor or table profile, arrivals, waitlist, and operating responsibility.
  3. Check prerequisites and source records. Make sure the required capability, connection, status, relationship, approval, and safe information boundary are ready. Search before creating a new record.
  4. Perform the task. Update arrivals and table states promptly, seat the appropriate party, record the turn or cleaning state, and hand the table to service.
  5. Review the result. Check waitlist order, party size, reservation priority, accessibility needs, table capacity, join or split action, cleaning, and service exception.
  6. Verify and retain the outcome. The Host Stand and floor state match the dining room and the next party and next available tables are clear. Record every exception and follow-up with an owner and review date.

Verify the result

  • The workspace, role, record, period, and Industry Pack still match the intended scope.
  • The live guest and table view reflects actual service state and accountable changes.
  • The visible status, source evidence, owner, exception, and next action agree with the completed work.
  • An authorized reviewer can understand the result without relying on hidden assumptions or information outside Flex.

Troubleshooting and recovery

What you seeWhat to checkSafe next action
A table is shown available or occupied incorrectly.Workspace, role, entitlement, source record, status, ownership, required fields, and approval evidence.Confirm the physical table, correct the state, resolve any conflicting assignment, and notify the host and service owner.
The expected page or action is missing.Current role, team scope, Industry Pack availability, workspace subscription, record state, and prerequisite setup.Stop and ask an authorized Owner or Admin to review access. Do not use another person’s account or bypass the control.
The result conflicts with evidence or another register.Source ownership, date range, status definitions, duplicate records, latest update, and correction history.Do not mark the task complete. Return it for correction or escalate it to the accountable owner.

Safety and governance

Protect restricted information. Keep guest identity and reservation notes out of public screenshots; use aggregate table and queue states for documentation. Use permission-controlled Flex records and the minimum information required for the task.

Do not copy authenticated page addresses, record identifiers, connection details, browser notifications, account information, or unrelated workspace content into public documentation or external communication.

Use Batoi Intelligence safely

Helpful tip: Ask Batoi Intelligence for aggregate wait and table-turn patterns, then let the host or manager decide seating.

Next step

Continue with the next verified article in this Product Guide, or return to the Batoi Flex Product Guide.