Guide navigation 16 of 44
Business view
Batoi Flex · Education
What this page helps you accomplish
Connect program design, cohorts, learner services, teaching, assessment, progression, and administration.
Accountable roleProgramme Coordinator
Business taskProgramme Management
Completion signalA coordinated education program with clear cohorts, delivery responsibilities, progression evidence, and accountable outcomes.
Scope and authority
An active Flex workspace An approved program structure and named program owner
Programme Management
Connect program design, cohorts, learner services, teaching, assessment, progression, and administration.
Observable business result
A coordinated education program with clear cohorts, delivery responsibilities, progression evidence, and accountable outcomes.
Potential issue and recovery
The programme cannot progress because structure or ownership is incomplete.
Recommended recovery: Return the programme to preparation, resolve missing academic periods, classes, people, resources, or permissions, and repeat readiness review.Who should use this article
This article is for programme coordinators who are authorized to complete or review the task in the intended workspace. The person making a consequential operational, commercial, academic, care, access, or compliance decision remains accountable for the result.
Before you begin
- An active Flex workspace
- An approved programme structure and named programme owner
- Use a sanitized demonstration record for practice and confirm the intended workspace, role, scope, and responsible owner before changing operational records.
- Do not place passwords, connection secrets, personal data, regulated information, private documents, or payment details in notes, prompts, screenshots, or exports.
Workflow overview
Complete the workflow
- Confirm the workspace and responsibility. Enter the authorized workspace through My Batoi. Confirm the workspace name, your current role, the record or review period, and the person accountable for the result.
- Open the current product area. Open the Education overview and confirm the programme purpose, academic period, accountable leaders, delivery model, and intended learner outcome.
- Check prerequisites and source records. Make sure the required capability, connection, status, relationship, approval, and safe information boundary are ready. Search before creating a new record.
- Perform the task. Prepare the programme, subjects, classes or cohorts, teachers, rooms, learners, enrollment, schedule, assessments, and required communication.
- Review the result. Check capacity, teaching allocation, timetable conflicts, enrollment, attendance readiness, assessment design, fee linkage, and reporting ownership.
- Verify and retain the outcome. The active programme has an approved structure, assigned people and resources, a workable timetable, and visible progress controls. Record every exception and follow-up with an owner and review date.
Verify the result
- The workspace, role, record, period, and Industry Pack still match the intended scope.
- A coordinated education programme with clear cohorts, delivery responsibilities, progression evidence, and accountable outcomes.
- The visible status, source evidence, owner, exception, and next action agree with the completed work.
- An authorized reviewer can understand the result without relying on hidden assumptions or information outside Flex.
Troubleshooting and recovery
| What you see | What to check | Safe next action |
|---|---|---|
| The programme cannot progress because structure or ownership is incomplete. | Workspace, role, entitlement, source record, status, ownership, required fields, and approval evidence. | Return the programme to preparation, resolve missing academic periods, classes, people, resources, or permissions, and repeat readiness review. |
| The expected page or action is missing. | Current role, team scope, Industry Pack availability, workspace subscription, record state, and prerequisite setup. | Stop and ask an authorized Owner or Admin to review access. Do not use another person’s account or bypass the control. |
| The result conflicts with evidence or another register. | Source ownership, date range, status definitions, duplicate records, latest update, and correction history. | Do not mark the task complete. Return it for correction or escalate it to the accountable owner. |
Safety and governance
Protect restricted information. Do not expose learner, guardian, attendance, support, assessment, fee, or identity information in public material. Use permission-controlled Flex records and the minimum information required for the task.
Do not copy authenticated page addresses, record identifiers, connection details, browser notifications, account information, or unrelated workspace content into public documentation or external communication.
Use Batoi Intelligence safely
Helpful tip: Ask Batoi Intelligence for a programme readiness summary from permitted aggregate data, then require academic leadership to decide actions.
Next step
Continue with the next verified article in this Product Guide, or return to the Batoi Flex Product Guide.