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Batoi Flex · Education
What this page helps you accomplish
Use attendance and service context to coordinate proportionate learner follow-up.
Accountable roleProgramme Coordinator
Business taskProgramme Management
Completion signalAttendance records support timely accountable follow-up without making unsupported academic decisions.
Scope and authority
Access to the appropriate authenticated workspace through My Batoi Authority for the records, action, or decision involved
Programme Management
Use attendance and service context to coordinate proportionate learner follow-up.
Observable business result
Attendance records support timely accountable follow-up without making unsupported academic decisions.
Potential issue and recovery
The roster is incomplete or attendance was recorded against the wrong session.
Recommended recovery: Stop, confirm enrollment and session identity, use the authorized correction workflow, preserve the reason, and notify the responsible programme staff.Who should use this article
This article is for programme coordinators who are authorized to complete or review the task in the intended workspace. The person making a consequential operational, commercial, academic, care, access, or compliance decision remains accountable for the result.
Before you begin
- Access to the appropriate authenticated workspace through My Batoi
- Authority for the records, action, or decision involved
- Use a sanitized demonstration record for practice and confirm the intended workspace, role, scope, and responsible owner before changing operational records.
- Do not place passwords, connection secrets, personal data, regulated information, private documents, or payment details in notes, prompts, screenshots, or exports.
Workflow overview
Complete the workflow
- Confirm the workspace and responsibility. Enter the authorized workspace through My Batoi. Confirm the workspace name, your current role, the record or review period, and the person accountable for the result.
- Open the current product area. Open Education and Timetable and Attendance, then select the correct session, class or cohort, date, and responsible teacher.
- Check prerequisites and source records. Make sure the required capability, connection, status, relationship, approval, and safe information boundary are ready. Search before creating a new record.
- Perform the task. Record attendance using the permitted statuses, add only necessary correction or support context, and assign follow-up for material exceptions.
- Review the result. Check session identity, roster completeness, late changes, repeated absence, correction authority, support ownership, and communication requirements.
- Verify and retain the outcome. Attendance is complete for the intended session and every exception requiring support has an accountable next action. Record every exception and follow-up with an owner and review date.
Verify the result
- The workspace, role, record, period, and Industry Pack still match the intended scope.
- Attendance records support timely accountable follow-up without making unsupported academic decisions.
- The visible status, source evidence, owner, exception, and next action agree with the completed work.
- An authorized reviewer can understand the result without relying on hidden assumptions or information outside Flex.
Troubleshooting and recovery
| What you see | What to check | Safe next action |
|---|---|---|
| The roster is incomplete or attendance was recorded against the wrong session. | Workspace, role, entitlement, source record, status, ownership, required fields, and approval evidence. | Stop, confirm enrollment and session identity, use the authorized correction workflow, preserve the reason, and notify the responsible programme staff. |
| The expected page or action is missing. | Current role, team scope, Industry Pack availability, workspace subscription, record state, and prerequisite setup. | Stop and ask an authorized Owner or Admin to review access. Do not use another person’s account or bypass the control. |
| The result conflicts with evidence or another register. | Source ownership, date range, status definitions, duplicate records, latest update, and correction history. | Do not mark the task complete. Return it for correction or escalate it to the accountable owner. |
Safety and governance
Protect restricted information. Attendance and learner-support information is private. Public screenshots must stop above learner rows and must not show names or notes. Use permission-controlled Flex records and the minimum information required for the task.
Do not copy authenticated page addresses, record identifiers, connection details, browser notifications, account information, or unrelated workspace content into public documentation or external communication.
Use Batoi Intelligence safely
Helpful tip: Ask Batoi Intelligence for aggregate attendance patterns from permitted data, then require programme staff to review context before intervention.
Next step
Continue with the next verified article in this Product Guide, or return to the Batoi Flex Product Guide.