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Coordinate Invoices and Payments in Batoi Flex

Connect approved work or goods to invoices, payments, exceptions, and reconciliation.

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What this page helps you accomplish

Connect approved work or goods to invoices, payments, exceptions, and reconciliation.

Batoi Flex · Core workflows
Accountable roleFinance User
Business taskBilling
Completion signalThe commercial record is accurate, approved, traceable, and reconciled to the underlying work.
1 Confirm

Scope and authority

Access to the appropriate authenticated workspace through My Batoi Authority for the records, action, or decision involved

2 Act

Billing

Connect approved work or goods to invoices, payments, exceptions, and reconciliation.

3 Verify

Observable business result

The commercial record is accurate, approved, traceable, and reconciled to the underlying work.

Potential issue and recovery

The invoice total, payment state, or customer context does not agree.

Recommended recovery: Do not overwrite history. Investigate the source, use the approved correction or credit process, and reconcile only against verified payment evidence.

Who should use this article

This article is for Finance users who are authorized to complete or review the task in the intended workspace. The person making a consequential operational, commercial, academic, care, access, or compliance decision remains accountable for the result.

Before you begin

  • Access to the appropriate authenticated workspace through My Batoi
  • Authority for the records, action, or decision involved
  • Use a sanitized demonstration record for practice and confirm the intended workspace, role, scope, and responsible owner before changing operational records.
  • Do not place passwords, connection secrets, personal data, regulated information, private documents, or payment details in notes, prompts, screenshots, or exports.

Workflow overview

Coordinate Invoices and Payments in Batoi Flex workflow Confirm approved basis followed by Draft invoice followed by Review and issue followed by Record payment followed by Reconcile or follow up. Coordinate Invoices and Payments in Batoi Flex Confirm approvedbasis Draft invoice Review andissue Record payment Reconcile orfollow up
Follow the verified sequence and keep the accountable human decision visible at every review or exception point.
Batoi Flex Invoices screen showing aggregate invoice, outstanding, and payment status
Invoices connects approved commercial input to review, issue, payment, reconciliation, and aging.

Complete the workflow

  1. Confirm the workspace and responsibility. Enter the authorized workspace through My Batoi. Confirm the workspace name, your current role, the record or review period, and the person accountable for the result.
  2. Open the current product area. Open Finance and Invoices. Confirm the customer, approved work or sale, currency, tax treatment, issue date, due date, and responsible reviewer.
  3. Check prerequisites and source records. Make sure the required capability, connection, status, relationship, approval, and safe information boundary are ready. Search before creating a new record.
  4. Perform the task. Create or generate the draft, verify line items and totals, obtain the required approval, issue through the governed channel, and record confirmed payments.
  5. Review the result. Check commercial source, tax, totals, recipient, issue status, payment evidence, outstanding balance, aging, and any credit or correction.
  6. Verify and retain the outcome. The invoice and payment registers agree on issue status, settled amount, outstanding balance, and the next collection or reconciliation action. Record every exception and follow-up with an owner and review date.

Verify the result

  • The workspace, role, record, period, and Industry Pack still match the intended scope.
  • The commercial record is accurate, approved, traceable, and reconciled to the underlying work.
  • The visible status, source evidence, owner, exception, and next action agree with the completed work.
  • An authorized reviewer can understand the result without relying on hidden assumptions or information outside Flex.

Troubleshooting and recovery

What you seeWhat to checkSafe next action
The invoice total, payment state, or customer context does not agree.Workspace, role, entitlement, source record, status, ownership, required fields, and approval evidence.Do not overwrite history. Investigate the source, use the approved correction or credit process, and reconcile only against verified payment evidence.
The expected page or action is missing.Current role, team scope, Industry Pack availability, workspace subscription, record state, and prerequisite setup.Stop and ask an authorized Owner or Admin to review access. Do not use another person’s account or bypass the control.
The result conflicts with evidence or another register.Source ownership, date range, status definitions, duplicate records, latest update, and correction history.Do not mark the task complete. Return it for correction or escalate it to the accountable owner.

Safety and governance

Protect restricted information. Do not expose customer billing details, bank or card information, tax identifiers, invoice numbers, or payment references. Use permission-controlled Flex records and the minimum information required for the task.

Do not copy authenticated page addresses, record identifiers, connection details, browser notifications, account information, or unrelated workspace content into public documentation or external communication.

Use Batoi Intelligence safely

Helpful tip: Ask Batoi Intelligence to summarize permitted aging or exception patterns, then require Finance to validate balances and collection actions.

Next step

Continue with the next verified article in this Product Guide, or return to the Batoi Flex Product Guide.