Guide navigation 11 of 44
What this page helps you accomplish
Connect approved work or goods to invoices, payments, exceptions, and reconciliation.
Scope and authority
Access to the appropriate authenticated workspace through My Batoi Authority for the records, action, or decision involved
Billing
Connect approved work or goods to invoices, payments, exceptions, and reconciliation.
Observable business result
The commercial record is accurate, approved, traceable, and reconciled to the underlying work.
The invoice total, payment state, or customer context does not agree.
Recommended recovery: Do not overwrite history. Investigate the source, use the approved correction or credit process, and reconcile only against verified payment evidence.Who should use this article
This article is for Finance users who are authorized to complete or review the task in the intended workspace. The person making a consequential operational, commercial, academic, care, access, or compliance decision remains accountable for the result.
Before you begin
- Access to the appropriate authenticated workspace through My Batoi
- Authority for the records, action, or decision involved
- Use a sanitized demonstration record for practice and confirm the intended workspace, role, scope, and responsible owner before changing operational records.
- Do not place passwords, connection secrets, personal data, regulated information, private documents, or payment details in notes, prompts, screenshots, or exports.
Workflow overview
Complete the workflow
- Confirm the workspace and responsibility. Enter the authorized workspace through My Batoi. Confirm the workspace name, your current role, the record or review period, and the person accountable for the result.
- Open the current product area. Open Finance and Invoices. Confirm the customer, approved work or sale, currency, tax treatment, issue date, due date, and responsible reviewer.
- Check prerequisites and source records. Make sure the required capability, connection, status, relationship, approval, and safe information boundary are ready. Search before creating a new record.
- Perform the task. Create or generate the draft, verify line items and totals, obtain the required approval, issue through the governed channel, and record confirmed payments.
- Review the result. Check commercial source, tax, totals, recipient, issue status, payment evidence, outstanding balance, aging, and any credit or correction.
- Verify and retain the outcome. The invoice and payment registers agree on issue status, settled amount, outstanding balance, and the next collection or reconciliation action. Record every exception and follow-up with an owner and review date.
Verify the result
- The workspace, role, record, period, and Industry Pack still match the intended scope.
- The commercial record is accurate, approved, traceable, and reconciled to the underlying work.
- The visible status, source evidence, owner, exception, and next action agree with the completed work.
- An authorized reviewer can understand the result without relying on hidden assumptions or information outside Flex.
Troubleshooting and recovery
| What you see | What to check | Safe next action |
|---|---|---|
| The invoice total, payment state, or customer context does not agree. | Workspace, role, entitlement, source record, status, ownership, required fields, and approval evidence. | Do not overwrite history. Investigate the source, use the approved correction or credit process, and reconcile only against verified payment evidence. |
| The expected page or action is missing. | Current role, team scope, Industry Pack availability, workspace subscription, record state, and prerequisite setup. | Stop and ask an authorized Owner or Admin to review access. Do not use another person’s account or bypass the control. |
| The result conflicts with evidence or another register. | Source ownership, date range, status definitions, duplicate records, latest update, and correction history. | Do not mark the task complete. Return it for correction or escalate it to the accountable owner. |
Safety and governance
Do not copy authenticated page addresses, record identifiers, connection details, browser notifications, account information, or unrelated workspace content into public documentation or external communication.
Use Batoi Intelligence safely
Next step
Continue with the next verified article in this Product Guide, or return to the Batoi Flex Product Guide.