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What this page helps you accomplish
Connect products, inventory, purchasing, customers, orders, point of sale, exceptions, and reporting.
Scope and authority
An active Flex workspace Defined products, locations, responsible staff, and operating controls
Operations
Connect products, inventory, purchasing, customers, orders, point of sale, exceptions, and reporting.
Observable business result
Connected retail operations with reliable product, stock, purchasing, sales, exception, and performance records.
Stock, order, sale, or purchase totals do not agree.
Recommended recovery: Stop further adjustment, trace the source transaction, use a reasoned correction, and reconcile inventory and finance before closing the exception.Who should use this article
This article is for retail managers who are authorized to complete or review the task in the intended workspace. The person making a consequential operational, commercial, academic, care, access, or compliance decision remains accountable for the result.
Before you begin
- An active Flex workspace
- Defined products, locations, responsible staff, and operating controls
- Use a sanitized demonstration record for practice and confirm the intended workspace, role, scope, and responsible owner before changing operational records.
- Do not place passwords, connection secrets, personal data, regulated information, private documents, or payment details in notes, prompts, screenshots, or exports.
Workflow overview
Complete the workflow
- Confirm the workspace and responsibility. Enter the authorized workspace through My Batoi. Confirm the workspace name, your current role, the record or review period, and the person accountable for the result.
- Open the current product area. Open Retail and review the dashboard for products, orders, purchases, sales, and items requiring attention.
- Check prerequisites and source records. Make sure the required capability, connection, status, relationship, approval, and safe information boundary are ready. Search before creating a new record.
- Perform the task. Move to Products, Inventory, Purchases, Orders, or Point of Sale for the task, preserve canonical customer and billing links, and record the operational result.
- Review the result. Check product identity, stock effect, quantity, price, tax, payment, order or purchase status, customer or supplier context, and exceptions.
- Verify and retain the outcome. The dashboard and related registers agree on product, stock, transaction status, commercial totals, and the next action. Record every exception and follow-up with an owner and review date.
Verify the result
- The workspace, role, record, period, and Industry Pack still match the intended scope.
- Connected retail operations with reliable product, stock, purchasing, sales, exception, and performance records.
- The visible status, source evidence, owner, exception, and next action agree with the completed work.
- An authorized reviewer can understand the result without relying on hidden assumptions or information outside Flex.
Troubleshooting and recovery
| What you see | What to check | Safe next action |
|---|---|---|
| Stock, order, sale, or purchase totals do not agree. | Workspace, role, entitlement, source record, status, ownership, required fields, and approval evidence. | Stop further adjustment, trace the source transaction, use a reasoned correction, and reconcile inventory and finance before closing the exception. |
| The expected page or action is missing. | Current role, team scope, Industry Pack availability, workspace subscription, record state, and prerequisite setup. | Stop and ask an authorized Owner or Admin to review access. Do not use another person’s account or bypass the control. |
| The result conflicts with evidence or another register. | Source ownership, date range, status definitions, duplicate records, latest update, and correction history. | Do not mark the task complete. Return it for correction or escalate it to the accountable owner. |
Safety and governance
Do not copy authenticated page addresses, record identifiers, connection details, browser notifications, account information, or unrelated workspace content into public documentation or external communication.
Use Batoi Intelligence safely
Next step
Continue with the next verified article in this Product Guide, or return to the Batoi Flex Product Guide.