Observability and Incident Readiness
Operational visibility should help a team detect failure, understand impact, and recover while respecting privacy and security boundaries.
Useful Signals
Capture request outcomes, latency, dependency failures, queue health, scheduled-work status, resource pressure, and security-relevant events. Use correlation identifiers to connect related events without storing raw session values.
Never log credentials, authorization headers, private keys, full sensitive prompts, uploaded document contents, or unredacted personal data.
Incident Loop
1. Detect and classify the event. 2. Contain access or failing operations. 3. Preserve relevant, access-controlled evidence. 4. Recover from a verified state. 5. Confirm user-facing behavior and data integrity. 6. Record follow-up controls and ownership.
Test backup restoration and incident responsibilities before they are needed.