Clear booking picture
See reservations, party details, timing, status, and guest context together.
Batoi Flex Industry Pack
Restaurant Industry Pack
Coordinate reservations, tables, floor plans, arrivals, waitlists, guest context, and service reporting.
Restaurants, cafés, dining rooms, and reservation-led hospitality teams
Operating Outcomes
Bring the operating journey into one connected view
Give front-of-house teams a shared view of booking demand, table readiness, arrivals, waiting guests, and service flow.
Better table coordination
Use table records and floor planning to support seating and service decisions.
Calmer arrivals
Coordinate the host stand and waitlist with fewer disconnected notes and handoffs.
Connected Workflows
The work this Industry Pack brings together
Reservations
Capture, review, update, and confirm guest reservations and party requirements.
Tables and capacity
Maintain table details, capacity, availability, and operating status.
Floor planning
Organize the dining layout and support practical seating decisions.
Host stand
Coordinate arrivals, reservation status, seating, and front-of-house handoffs.
Waitlist
Record waiting parties, expectations, priority, and seating progress.
Service reporting
Review reservation patterns, table activity, waiting time, and operating trends.
Operating Journey
How the work moves through Flex
The exact configuration follows your operating model, but the working journey stays connected from setup through review.
- 1
Set up service periods, tables, capacity, and floor context.
- 2
Accept and manage reservations with relevant guest information.
- 3
Coordinate arrivals, the waitlist, seating, and table status.
- 4
Review demand and service patterns to improve the next operating period.
Shared Flex Foundation
Industry context without another disconnected system
This pack extends Batoi Flex. It is not a separate product.
Customer and stakeholder context
Keep the people and organizations involved in the work connected to relevant activity.
Billing and payments
Carry approved operational context into invoicing and supported payment workflows.
Documents and communication
Relate files, notes, announcements, and conversations to the work they support.
Reporting and access
Give authorized participants useful views while supporting operational oversight.
Adoption Review
Confirm fit before configuration
Use discovery to confirm the operating scope, information to retain, access boundaries, integrations, and rollout responsibilities.
- Service periods and booking rules
- Table and floor configuration
- Guest communication
- Existing reservation migration
- Location-specific reporting
Availability and responsibility
The workflows shown describe the intended scope of the pack. Exact availability, configuration, integrations, migration, and onboarding are confirmed for each organization.
Where regulated or sensitive work is involved, the organization remains responsible for its policies, professional judgment, access decisions, legal obligations, and independent review.
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Frequently asked questions
No. It extends Batoi Flex with records and workflows suited to this operating context while retaining the shared Flex foundation.
The page describes the intended operating scope. Exact availability, configuration, integrations, and onboarding scope should be confirmed for your organization.
Migration may be possible when usable source information is available. Discovery confirms what can be imported, archived, validated, and retained.
Review your roles, records, recurring workflows, access needs, reporting, integrations, migration scope, and applicable obligations with Batoi or a consultant partner.