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Step-by-Step Guide: Managing Business/Enterprise Email via My Domain Control Panel

Master the management of your Business/Enterprise email services with this comprehensive guide. Dive into accessing, purchasing, and optimizing email services through the My Domain Control Panel.

Introduction

Learn how to buy and manage Business/Enterprise email services from your domain control panel.

Section 1: Accessing Domain Control Panel

Login to HostMart: To start, you need to access your domain control panel at Batoi. You can do this by typing the URL https://myhostmart.batoi.com/customer or via the link provided by our Support Team. Use your username and password to log in, as illustrated in Figure 1 below.

Figure 1: HostMart Login Screen
Figure 1: HostMart Login Screen

Section 2: Accessing Services in Domain Control Panel

You will land on the dashboard page upon successful login, as illustrated in Figure 2 below.

Figure 2: My HostMart Dashboard Screen
Figure 2: My HostMart Dashboard Screen

Click on the Manage Orders link, as illustrated in Figure 2 above, and the system will take you to the list of service pages.

All the products allocated to you with the Product Type and Expiry Date will be listed in the tabular format on the List of Orders page. Click on the as illustrated in Figure 3 below.

Figure 3: My HostMart Manage Orders List Screen
Figure 3: My HostMart Manage Orders List Screen

Section 3: Accessing Individual Domain Details

Click on the Domain Name for which you want to add or modify the DNS record from the list, and you will be redirected to the detail page for the particular domain, as illustrated in Figure 4 below.

Figure 4: My HostMart Individual Domain Detail Screen
Figure 4: My HostMart Individual Domain Detail Screen

Section 4: Accessing Enterprise/Business Email Details

Go to the Enterprise Email section under the individual domain details page, as illustrated in Figure 5 below.

Figure 5: My HostMart Enterprise Email Section under Individual Domain Page
Figure 5: My HostMart Enterprise Email Section under Individual Domain Page

To subscribe to the Enterprise Email, click the Buy Now button under the section, as illustrated in Figure 5 above.

Section 5: Purchasing Enterprise/Business Email Service

After clicking the Buy Now button, the system will redirect to the purchase page, as illustrated in Figure 6 below.

Figure 6: My HostMart Enterprise Email Purchase Screen
Figure 6: My HostMart Enterprise Email Purchase Screen

  1. Enter the number of emails required on the No. of Email Account
  2. Select the duration of purchase from the Duration dropdown

The total amount will be shown, and by clicking the BUY NOW button, the system will take you to the payment gateway page, and upon successful payment, the service will be added to your order list page, as illustrated in Figure 7 below.

Figure 7: My HostMart Manage Orders List Screen
Figure 7: My HostMart Manage Orders List Screen

You will land on the Enterprise/Business email details page, as illustrated in Figure 8 below, by clicking on the link.

Figure 8: My HostMart Individual Enterprise/Business Detail Screen
Figure 8: My HostMart Individual Enterprise/Business Detail Screen

Section 6: Manage Enterprise/Business Email Service

You will find the features below once you subscribe to Enterprise/Business email, as illustrated in Figure 8 above.

  1. Manage Email Account: You can Add Users, Add Forward Only Accounts, Manage Users / Accounts, Add Mailing Lists, and Manage Mailing Lists.
  2. Name Server Details: Manage your domain name server details
  3. Delete Email Account: Able to delete user accounts
  4. Email Storage: Able to add more storage to your email account

Manage Email Account

Click on the Manage Email Account link in the Business Email section, as illustrated in Figure 8 above, and a popup screen will appear, as shown in Figure 9 below.

Figure 9: My HostMart Manage Business Email Popup Screen
Figure 9: My HostMart Manage Business Email Popup Screen

Click on the Mail drop menu and go to the DNS Configuration link, as illustrated in Figure 9 above. The first thing you need to do is to set up the DNS records for the emails. To know more about DNS records, please read our help article (Manage DNS Records through Premium DNS Service from My Domain Control Panel)

Once your DNS is set up, go to the Add User section from the Menu drop menu, as illustrated in Figure 9 above. A popup window will open once you click the Add User link, as shown in Figure 10 below.

Figure 10: My HostMart Manage Business Email Add User Popup Screen
Figure 10: My HostMart Manage Business Email Add User Popup Screen

On the popup window, you need to enter the data ‘Name’, ‘Desired Email Address’, ‘Alternative Email Address’, ’Country of User’, and ’Language of User’. Once you fill in the details, click on the Add User button, and your email ID will be created.

Once the user is created, you can go to the Manage User Account section to view and manage the details. A popup window will open by clicking the Manage User Account link, as illustrated in Figure 11 below, and you can see the list of users created.

Figure 11: My HostMart Manage Business Email Users Popup Screen
Figure 11: My HostMart Manage Business Email Users Popup Screen

Click on the individual user account to see the details, as illustrated in Figure 12 below.

Figure 12: My HostMart Manage Business Email Individual Users Popup Screen
Figure 12: My HostMart Manage Business Email Individual Users Popup Screen

From the above screen, you can delete the user, suspend/unsuspend the user, and change the user password.

Name Server Details

Clicking on the Name Server Details link under the Business Email section and a popup window will open, as illustrated in Figure 13 below.

Figure 13: My HostMart Manage Business Email Name Server Details Popup Screen
Figure 13: My HostMart Manage Business Email Name Server Details Popup Screen

Delete Email Account

Clicking on the Delete Email Account Details link under the Business Email section, a popup window will open, as illustrated in Figure 14 below.

Figure 14: My HostMart Manage Business Email Delete Use Details Popup Screen
Figure 14: My HostMart Manage Business Email Delete Use Details Popup Screen

You can enter the number of user accounts to be deleted in the Accounts to be deleted textbox, as illustrated in Figure 14 above. After entering the details, click the Delete Now button, and the users will be deleted.

Email Storage

Clicking on the Email Storage link under the Business Email section and a popup window will open, as illustrated in Figure 15 below.

Figure 15: My HostMart Manage Business Email Storage Add-on Popup Screen
Figure 15: My HostMart Manage Business Email Storage Add-on Popup Screen

You can enter the number of blocks you want to add as storage to your email in the textbox, as illustrated in Figure 15 above. The system will show the amount that needs to be paid to purchase the additional storage, and by clicking the Proceed to payment button, you will be redirected to the payment gateway section; upon successful payment, the email storage will be added to your existing user.

Conclusion

Managing Business and Enterprise email services through the My Domain Control Panel is straightforward. Following these instructions gives you a seamless experience navigating and customizing your email services.

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