Tickets can be raised in order to alert us to an issue or a problem that you wish the support team to address. This article will walk you through the steps to how to create support tickets using the Customer Panel with Batoi.
Support ticket allows you to report problems or ask for help/action on certain issues to experience seamless services.
To view tickets, follow the steps as mentioned below:
To create a ticket, follow the steps as mentioned below:
The ticket then automatically moves to the relevant department and we shall respond to it. If we need more information or if we submit a reply to your query, you will automatically receive an email notifying you about the ticket update. When your query has been resolved, you can close the ticket, but you can still access it from the Customer Portal.
Updated on Aug 31, 2016
The techReview is an online magazine by Batoi and publishes articles on current trends in technologies across different industry verticals and areas of research. The objective of the online magazine to provide an insight into cutting-edge technologies in their evolution from labs to market.