Workflow Management involves the systematic organization and coordination of tasks and processes to enhance efficiency, productivity, and communication within an organization. It encompasses tools and practices that streamline operations, ensuring that workflows are optimized and aligned with business objectives.
This model assesses your organization’s maturity across five key domains: CRM Usage and Adoption, Digital Capability and Enablement, Data Management Infrastructure, Security and Risk Posture, and Talent Readiness and Alignment.
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