Managing Incoming Messages
After you click the 'Incoming Messages' link, the page will appear as shown in Figure 1.
To mark the unread messages as read, first select the message(s) and then click on the 'Mark As Read' button as shown in Figure 2.
To archive the selected message(s), click on the 'Archive' button as shown in Figure 3.
Another way to archive a message is, click on the '3 Dots Menu' available against the message and then click on the 'Archive' link as shown in Figure 4.
To view a message, click on the message title as shown in Figure 5.
Another way to view a message is, click on the '3 Dots Menu' available against the message and then click on the 'View' link as shown in Figure 6.
Upon doing so, the 'View Message' page will appear as shown in Figure 7, you can see the buttons in the toolbar. Each step shown in Figure 7 is explained in the below table.
| Sl. No. | Name | Description |
|---|---|---|
| 1 | Back |
Use this to return to the inbox page |
| 2 | Reply |
Click to give a reply |
| 3 | Reply All |
Click to reply all the users added in the received message |
| 4 | Forward |
Click to forward the message to any user |
| 5 | Print |
Click to print the message |
| 6 | Subject |
The added subject of the message |
| 7 | Sender Name |
The name of the sender |
| 8 | Message |
The message entered while composing the message |
| 9 | Date & Time |
On which date and at what time the message is received |
To give a Reply, click on the 'Reply' button present in the toolbar on the View Message Page as shown in Figure 8.
In the 'Reply' page, enter your message in the 'Message' text area and click on the 'Submit' button to send the reply as shown in Figure 9.
To Reply all the Users added in the message, click on the 'Reply All' button present in the toolbar on the View Message Page as shown in Figure 10.
In the 'Reply All' page, click on the 'Submit' button to send the reply to all as shown in Figure 11.
To forward the Message, click on the 'Forward' button present in the toolbar on the View Message Page as shown in Figure 12.
In the 'Forward' page, select the Users from the drop-down list and then click on the 'Submit' button to forward the message as shown in Figure 13.
To Print the Message, click on the 'Print' button present in the toolbar on the View Message Page as shown in Figure 14.
