This document contains frequently asked questions about Batoi Cloud Platform (BCP).

Is creating and maintaining account in Batoi free?

Yes. Creating an account at Batoi is free. Charges will apply only if you avail any of the paid services of Batoi.

Do I have to install any software or application on my device?

No. Batoi offers cloud services that are essentially device independent. You can avail them directly on cloud from any device, and without any software installation hassles.

I don't know any programming. How can I use Batoi services?

You need not have any programming skills to operate Batoi. It offers intuitive user interface and simple development prescriptions to build and manage Apps without hassles and any significant learning curve without any knowledge of programming. Batoi takes care of all the complexities during creating and managing your Apps.

How do I ensure my data will be secure?

Batoi handles client data with great care with the highest standards of security. Please review our dedicated page about our certifications on security and quality.

Can I access Batoi services through mobile?

Yes. As mentioned earlier, Batoi offers cloud services which essentially are device independent. You can avail them directly from cloud from any device, mobile, tablet, Desktop or laptop.

Whom should I contact if I want assistance for using Batoi services?

Batoi provides comprehensive documentation for all Batoi services and tools along with quick usage videos for your assistance.

Besides, Batoi also provides 24/7 online support. You can reach us at any time through email or phone.

What are the payment options? What is my billing period? Can I upgrade my Private Cloud from Free Edition into the Paid Edition?

Users can pay online through credit card or PayPal. Batoi does not store any credit card details; subscriber gets 30 days to pay the bill. The billing period is always counted from the day you start your subscription; and it is monthly. Annual subscription plan is also available. You can upgrade your Private Cloud anytime; and you will be billed from that day onwards.

How my payment information is stored?

We do not store your credit card or debit card details on our server. These are stored at the Payment Gateway side.

We have chosen leading payment gateways of the world for your payment processing.

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