Proactive Monitoring and Disaster-Recovery Service
The Batoi Priority Support Team (PST) reviews requirements for backup devices, their types and locations, and backup schedule based on feedback/inputs from the Account Manager (AM) and Managed Service Consultants (MSC) in the charge of the project. Then they set up a monitoring tool and procedure for system availability and usages tracking apart from notifications and alerts (on service breakdown or maintenance) as desired from the standpoint of operation at the customer-end.
The Batoi Priority Support Team (PST) reviews requirements for backup devices, their types and locations, and backup schedule based on feedback/inputs from the Account Manager (AM) and Managed Service Consultants (MSC) in the charge of the project. Then they set up a monitoring tool and procedure for system availability and usages tracking apart from notifications and alerts (on service breakdown or maintenance) as desired from the standpoint of operation at the customer-end.
If you plan to use Batoi Cloud infrastructure, you may refer to the Data Security policy and best practices guidelines.
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