Domains FAQs

This document contains frequently asked questions about Batoi Domain Name Service.

What is a Domain Name?

Why should I avail Domain Name services from Batoi?

How do I register a new Domain Name with Batoi?

Where can I find out if the Domain Name I want to register is available for registration?

How much does a Domain Name registration cost?

When do I need to pay for a Domain Name registration with Batoi?

Once I register my Domain Name, can I change it later?

How long is my Domain Name registration valid? Can I register a Domain Name for more than one year?

What services are included in the price of a Domain Name?

Where can I manage my Domain Name details from?

Can I park a Domain Name registered with another Registrar?

What happens after my Domain Name expires? Can I renew my Domain Name after it expires?

What do you mean by status of a Domain Name?

Where can I change a Domain Name's contact information?

How can I change the Name Server details of my Domain Name?

Can I set custom Name Servers for my domains registered with Batoi?

What's the difference between move a Domain Name and transfer a Domain Name?

Are there any restrictions on when I can transfer my Domain Names from my current Registrar to Batoi?

How do I transfer a Domain Name from my current Registrar to Batoi?

Can I transfer an expired Domain Name to Batoi?

How long will it take domain transfers to complete?

How do I change the Administrative Contact email address of my Domain Name with my current Registrar?

How to get the Authorization Code to transfer my Domain Name?

How can I transfer my Domain Name(s) from Batoi?

Can I recover an expired Domain Name of mine?

Can I move a Domain Name to another Batoi account?

What is Domain Privacy?

How do I enable Domain Privacy for my domain? What is the cost to enable domain privacy feature for my Domain Name

Do all top-level domains (TLDs) allow Domain Privacy?

For how long can Domain Privacy be enabled for my Domain Name?

What is the Whois database?

Who can see my Domain Name Whois information?

What are new Domain Name extensions? Why are new Domain Name extensions introduced?

What is pre-registration?

Am I guaranteed to receive my Domain Name if I pre-register it?

What if multiple people pre-register the same Domain Name during pre-registration?

Does domain pre-registration has an associated cost with it?

Can I cancel a pre-registration order before the start of the general availability of a domain extension?

How much will each of the new domain extensions cost?

What is a Premium Domain Name

Why are Premium Domain Names more expensive than 'normal' domains?

How much does a Premium Domain Name cost?

Who owns these Premium Domain Names?

Why should I consider purchasing a Premium Domain Name?

Do I have to pay the same price for a Premium Domain Name every year to renew it?

How long does it take for me to get the Premium Domain after I purchase it?


What is a Domain Name?

A Domain Name for example 'batoi.com' is a name based identifier for internet resources. The Domain Name is available with a Top Level Extension like '.com', '.net' etc., which is called TLD (Top Level Domain). The domain naming process is hierarchical and it goes from right to left. The right most string of text after the dot is the TLD. In many cases, the second from the right is generic and are considered as the part of the Domain Name extension like '.co.in' or '.com.mx'. The consequent portion after the dot is the unique name that a user can purchase under a TLD.

Why should I avail Domain Name services from Batoi?

Batoi offers a secured and transparent way to purchase, manage and control your Domain Name without hassles. The benefits with Batoi may be found at https://www.batoi.com/products/domains

How do I register a new Domain Name with Batoi?

Registering a Domain Name with Batoi is simple and can be purchased on the Service Dashboard for domains. You may refer to the Get Started Guide for more details.

Where can I find out if the Domain Name I want to register is available for registration?

Before you register a Domain Name you must check its availability with a Whois lookup tool. Batoi also offers a public Whois lookup at whois.batoi.com. It may be understood that during the process of registration of a Domain Name, Batoi Cloud System checks if it is available for registration and alerts you otherwise.

How much does a Domain Name registration cost?

You may find the detailed pricing of Domain Names at https://www.batoi.com/products/domains/pricing. If you are not able to locate your desired domain extension in the list there, please contact Batoi Support for assistance.

When do I need to pay for a Domain Name registration with Batoi?

You need to make the payment along with the order placement for Domain Name registration.

Once I register my Domain Name, can I change it later?

Once you register a Domain Name, you cannot change it. However, you can register a new Domain Name of your choice. Please note that you cannot cancel a Domain Name before its validity period ends. However, Batoi keeps the right to suspend a Domain Name if it does not fall in the purview of legal framework associated with the Domain Name governance or if the customer fails in adhering to requisite payment formalities.

How long is my Domain Name registration valid? Can I register a Domain Name for more than one year?

Your Domain Name registration is valid for a period that it is registered for and it is notified to you at the time of registration. It may be understood that a Domain Name can usually be registered for a period of 1-10 years (in increment of 1 year). While some Domain Names have lesser number of years as period and 2 years as increment period. You may find the details at the Pricing Page.

What services are included in the price of a Domain Name?

You avail tools to manage the Contact Details, Name Servers, DNS and Privacy (though it is free now it may be chargeable in future and if available for the respective TLD for your Domain Name.

Where can I manage my Domain Name details from?

You can manage your Domain Name details from within your Domain Name control panel.

Can I park a Domain Name registered with another Registrar?

No. We do not have facility for parking Domain Names that are registered with another Registrar.

What happens after my Domain Name expires? Can I renew my Domain Name after it expires?

After a Domain Name expires, it can no longer be used for viewing you website. You can renew the Domain Name within 15 days (sometimes up to 45 days), after the expiry date. Please contact Batoi Support for it. You then need to go through a restoration process if the period after expiry goes beyond the above. Almost in cases, the Domain Names will not be available for restoration after 60 days and as per ICANN Policy, they may be available in the open market for registration. You may place a back order for a particular Domain Name that has expires and is not available for restoration and that will increase the probability of getting your desired Domain Name.

What do you mean by status of a Domain Name?

A Domain Name is broadly classified into having 6 different statuses. 'Active', 'Suspended' or 'Cancelled' during the period of validity, after expiry 'Expired', or 'Available for Restoration'. Otherwise the Domain Name has a 'Free' status.

Where can I change a Domain Name's contact information?

You can change a Domain Name's contact information from within your Domain Name control panel. You may refer to the help article on how to change contact details for my domain name for more details.

How can I change the Name Server details of my Domain Name?

You can change your Domain Name's Name Server details from within your Domain Name control panel. You may refer to the help article on how to change the name server details for my domain name for more details.

Can I set custom Name Servers for my domains registered with Batoi?

You can setup custom Name Servers for your Domain Name(s) registered with Batoi by managing its Child Name Servers. Usually, you encounter this requirement when you host with private server(s).

What's the difference between move a Domain Name and transfer a Domain Name?

Batoi has partnered with different Registrars to make wider array of domain TLDs available for its customers. If a Domain Name is registered directly with these Registrars or through a Reseller of these Registrars, then you can move the Domain Name. Otherwise, you need to go through a formal transfer process for a Domain Name.

Are there any restrictions on when I can transfer my Domain Names from my current Registrar to Batoi?

Usually Domain Name transfer involves a few authentication steps, where authentication request goes to the email addresses available in the admin contacts associated with the Domain Name and an Authorization Code (Domain Secret Key) to successfully process such requests. So the restrictions would be encountered when you do not have the Authorization Code or access to the right email addresses. Moreover, many Registrars have a method to lock or unlock a Domain Name against its transfer. In that case, the domain holder needs to unlock the Domain Name before initiating the transfer process.

It may be understood that Registrars usually restrict a Domain Name against a summary restriction against any transfer within 45-60 days after the registration of a new Domain Name.

How do I transfer a Domain Name from my current Registrar to Batoi?

You may refer to the help article how to transfer a domain name to transfer a Domain Name from my current Registrar to Batoi.

Can I transfer an expired Domain Name to Batoi?

No. You cannot transfer an expired Domain Name. You must have an active Domain Name (should renew if it has expired), to initiate the transfer process to Batoi.

How long will it take domain transfers to complete?

It may take up to 1-5 days for a Domain Name transfer to complete.

How do I change the Administrative Contact email address of my Domain Name with my current Registrar?

You can change your Domain Name's Administrative Contact email address from within your Domain Name control panel. You may refer to the help article on how to change contact details for my domain name for more details.

How to get the Authorization Code to transfer my Domain Name?

You can access the Authorization Code for your Domain Name registered with Batoi from within your Domain Name control panel. You may refer to the help article on how to transfer a domain name for more details. For Domain Names registered with other Registrars, you may contact them.

How can I transfer my Domain Name(s) from Batoi?

You may note the Authorization Code for your Domain Name registered with Batoi from within your Domain Name control panel or you may contact Batoi Support if you need any assistance. After that you can initiate the transfer process from the side of your new service provider.

Can I recover an expired Domain Name of mine?

After a Domain Name expires, you can renew the Domain Name within 15 days (sometimes up to 45 days), after the expiry date. You then need to go through a restoration process if the period after expiry goes beyond the above. Almost in cases, the Domain Names will not be available for restoration after 60 days and as per ICANN Policy, they may be available in the open market for registration. You may place a back order for a particular Domain Name that has expires and is not available for restoration and that will increase the probability of getting your desired Domain Name.

Can I move a Domain Name to another Batoi account?

Yes. You can move a Domain Name from one customer account with Batoi to another. But you need to have access to both the email IDs associated with the accounts. You may seek assistance of Batoi Support in case of difficulty.

What is Domain Privacy?

Domain Privacy is a mode for a Domain Name, where Whois lookup results for it would show dummy contact details thereby masking the real owner of the Domain Name.

How do I enable Domain Privacy for my domain? What is the cost to enable domain privacy feature for my Domain Name?

Domain Privacy can be enabled from within your Domain Name control panel (can be disabled there too). You may refer to the help article on how to handle privacy protection for a Domain Name for more details. Currently, the service is free, though it may be chargeable in future.

Do all top-level domains (TLDs) allow Domain Privacy?

Not all TLDs allow this. You may look at the Pricing Page to know which specific TLDs support Privacy mode. The TLDs having support for Privacy are marked with a lock sign in green.

For how long can Domain Privacy be enabled for my Domain Name?

If Privacy is supported for the Domain Name, it can be enabled as long as you need.

What is the Whois database?

Whois database is a central data store with Contact Details and Name Server information for the Domain Name. For Domain Names where Privacy is enabled, this information is not made public.

Who can see my Domain Name Whois information?

Whois information is public one and can be viewed by anybody. For Domain Names where Privacy is enabled, this information is not made public.

What are new Domain Name extensions? Why are new Domain Name extensions introduced?

ICANN and Domain Name database companies come up with new TLDs on a regular basis to cater to an ever increasing market need.

What is pre-registration?

Before a new extension (TLD) is generally available for public, you can go ahead and apply for booking a particular Domain Name under that TLD. This is called pre-registration. Please note that a pre-registered Domain Name will only be active after the TLD is generally available.

Am I guaranteed to receive my Domain Name if I pre-register it?

Though it is usually assured, in certain cases, it will be prerogative of the TLD provider to approve it.

What if multiple people pre-register the same Domain Name during pre-registration?

Usually the TLD provider has a Domain Name database to verify against, while you do pre-registration. So the duplicity is eliminated there.

Does domain pre-registration has an associated cost with it?

Yes. You pay the requisite fee for the Domain Name during pre-registration.

Can I cancel a pre-registration order before the start of the general availability of a domain extension?

Yes. You can cancel, but you will not get the refund for the payment made.

How much will each of the new domain extensions cost?

The cost will vary based on the pricing from the TLD provider. You may find the pricing details at https://www.batoi.com/products/domains/pricing

What is a Premium Domain Name?

A Premium Domain Name is a popular or SEO friendly Domain Name that is previously registered with an owner and may be available for transferring its ownership with a cost as approved by the current Domain Name owner. Batoi has a number of Domain Name under its and its partner's ownership. You may enquire for further details at Batoi Support Desk.

Why are Premium Domain Names more expensive than 'normal' domains?

Premium Domain Names are kept by the domain owners for varying periods and in most cases with pre-existing traffic. As a lot of investment must have gone to retain such domain names, there is an additional cost for Premium Domain Names compared to normal Domain Names.

How much does a Premium Domain Name cost?

The cost of a Premium Domain Name depends on the pricing details as given by the domain name owner.

Who owns these Premium Domain Names?

Batoi and its partners own Premium Domain Names.

Why should I consider purchasing a Premium Domain Name?

A Premium Domain Name has an age and may have considerable pre-existing traffic at its DNS. It would be advisable to go for these Domain Names rather than a fresh one. This will help in building targeted traffic for your new website with the Premium Domain Name and will improve the SEO relevance at search engines.

Do I have to pay the same price for a Premium Domain Name every year to renew it?

Once you purchase a Premium Domain Name and bring it to your ownership, renewal fee for such Domain Name come under normal pricing. You may see the renewal pricing for respective TLDs at https://www.batoi.com/products/domains/pricing

How long does it take for me to get the Premium Domain after I purchase it?

Premium Domain Names can be available within 1-5 days after your payment for the purpose.


 


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